Privacy Policy

This Privacy Policy explains how Martha Beauty Bar and Texture Blend Extensions collect, use, store, and protect your personal information. By using our website, making a purchase, creating an account, or booking a service, you agree to the terms outlined below.

We are committed to protecting your privacy and ensuring that your personal information is handled responsibly and securely.

Information We Collect

We may collect the following types of information when you visit our website, place an order, or book a service:

Personal Identification Information

• Full name

• Email address

• Phone number

• Billing and shipping address

• Appointment details

• Order history

• Consultation notes (if applicable)

Payment Information

We collect payment details when you make a purchase or pay a deposit. Credit and debit card payments are securely processed through our approved third-party payment gateways. We do not store your full credit card number on our servers.

Technical Information

• IP address

• Browser type

• Device information

• Cookies and usage data

This helps us improve website performance and user experience.

How We Use Your Information

We use your information to:

• Process orders and ship goods within Canada and internationally

• Process credit card payments securely through verified payment processors

• Book and manage appointments

• Provide personalized product or service recommendations

• Communicate with you regarding purchases, appointments, confirmations, and updates

• Improve our website, services, and customer experience

• Comply with legal, regulatory, and security requirements

Your information is never sold, rented, or shared for marketing purposes with third-party companies.

International Shipping

Texture Blend Extensions ships luxury hair products internationally.

When placing an international order, your information may be shared with:

• Shipping carriers

• Customs authorities

• Tracking and logistics partners

Only the necessary details required for delivery will be provided.

Payment Processing

All payments made through our website are processed through secure, PCI-compliant third-party payment gateways such as Shopify Payments, Stripe, Square, or other approved processors.

These processors may collect and store payment information in accordance with their privacy and security policies.

We do not store your full credit card information on our servers.

Deposits for appointments are processed in the same secure manner.

How Your Information Is Stored and Protected

We use secure, encrypted systems to store and protect personal information.

Our website platform includes protections such as:

• SSL encryption

• Firewall protection

• Restricted staff access to customer information

• Encrypted payment processing

• Secure checkout pages

We comply with Canada’s PIPEDA guidelines for the protection of personal data.

Sharing Your Information

We may share your information only with trusted third parties necessary to complete your order or appointment:

• Payment processors

• Shipping carriers

• Appointment and scheduling platforms

• Customer support tools

These third parties are required to protect your information and use it only for the purpose of assisting with your transaction or service.

We do not share your information with advertisers, data brokers, or unrelated third parties.

Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience.

Cookies help us:

• Remember your preferences

• Maintain your shopping cart

• Improve site performance

• Analyze website usage

You may disable cookies in your browser settings at any time.

Your Rights

You have the right to:

• Request access to the personal information we have about you

• Request correction of inaccurate information

• Request deletion of your data where legally applicable

• Withdraw consent for marketing communications

• Contact us about concerns regarding how your information is used

To submit a request, email us at marthabeautybar16@gmail.com.

International Customers

By placing an international order, you acknowledge that your personal information may be processed in Canada or in the region required to complete your shipment.

We are committed to protecting your data regardless of where you are located.